HartWood Staffordshire Ltd,  Privacy Policy

We value your privacy and want to make it clear that we are committed to protecting your personal information. As an online retailer, it is sometimes necessary for you to share personal information with us, such as name and contact details, in order for us to communicate with you about your order and to ensure that it is delivered to you. We want to assure you that we will not ever use that information for any other purpose without your permission. 

We keep our privacy notice under regular review. This privacy notice was last updated on 1st February 2022

Our contact details 

 HartWood Staffordshire Ltd.

 5 Heath Barns, Old Stafford Road, Slade Heath, Staffordshire, WV10 7PZ

Phone Number: 01902 261624

E-mail:  hartwoodstaffs@icloud.com 

The type of personal information we collect 

We currently collect and process the following information in order for us to complete your order. It is provided to us directly by you for the purpose of fulfilling your order.

• Name
• Address
• email address
• Contact telephone number when needed 
• Delivery address 

We use your personal information only to fulfil your order.

We do not sell, rent or exchange your personal information with any third party for commercial reasons.

We also follow strict security procedures in the storage and disclosure of information which you have given us, to prevent unauthorised access in accordance with the UK data protection legislation.

Payments

Payments from you are administered by Shopify Payments. We do not have access to your payment details as these are handled and processed by Shopify Payments. We do not have access to your payment details as these are handled and processed by them who act as a data controller in this context. You can view their privacy policy here -  https://www.shopify.com/legal/privacy who act as a data controller in this context.

 

Our website is powered and administered by Shopify. When you purchase a product through our website you do so using the Shopify service. Shopify collects the following information - your name, email address, postal address, internet protocol address, device data, phone number and the products ordered. This information is used by both us and Shopify to manage your order. You can view the Shopify privacy policy here -  https://www.shopify.com/legal/privacy. Personal data collected by Shopify will be processed by Shopify’s Irish affiliate, Shopify International Ltd, which is located in the Republic of Ireland. As part of providing its services, Shopify may transfer your personal data to other regions, including to Canada and the United States. Such transfers will be completed in compliance with relevant Data Protection Legislation.

 

We use Google Analytics to help us understand how our customers use our site. It helps us understand generally how customers are using our site to help us improve it, but does not identify any individuals by name or address. You can read more about how Google uses your Personal Information here: https://policies.google.com/privacy?hl=en.You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

  

We may need to share your personal information in the following situations: -

• For legal reasons, we may be required to share your data with law enforcement agencies, governments, etc. This may be as part of an investigation, or it may be as part of service such as fraud prevention.
• Where your data may be required to protect against harm to the rights of property or person as permitted by law.
• Where your data may be required to prevent or protect serious physical harm to an individual.
• If we are involved in an acquisition, a merger, sale of assets, or liquidation.

 

Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information. 

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. 

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances. 

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances. 

Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at hartwoodstaffs@icloud.com if you wish to make a request. If you have any concerns about our use of your personal information, you can make a complaint to us at hartwoodstaffs@icloud.com 

 

Cookies

A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.

We use the following cookies to optimize your experience on our Site and to provide our services.

Cookies Necessary for the Functioning of the Store

Name	Function
_ab	Used in connection with access to admin.
_secure_session_id	Used in connection with navigation through a storefront.
cart	Used in connection with shopping cart.
cart_sig	Used in connection with checkout.
cart_ts	Used in connection with checkout.
checkout_token	Used in connection with checkout.
secret	Used in connection with checkout.
secure_customer_sig	Used in connection with customer login.
storefront_digest	Used in connection with customer login.
_shopify_u	Used to facilitate updating customer account information.

Reporting and Analytics

Name	Function
_tracking_consent	Tracking preferences.
_landing_page	Track landing pages
_orig_referrer	Track landing pages
_s	Shopify analytics.
_shopify_s	Shopify analytics.
_shopify_sa_p	Shopify analytics relating to marketing & referrals.
_shopify_sa_t	Shopify analytics relating to marketing & referrals.
_shopify_y	Shopify analytics.
_y	Shopify analytics.

The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.

You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.

Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as www.allaboutcookies.org.